How to Factory Reset Your Fitbit

05-May-2024

Whether you’re interested in its intelligent tracking and fitness capabilities or just want a slim and stylish watch to wear on an everyday basis, a Fitbit is a fantastic watch to own. Of course, as with all devices, your Fitbit might encounter software-related performance issues or bugs from time to time, and equally, there may come a time when you opt to pass your Fitbit on to another user in order to upgrade to a different smartwatch. In either instance, then you’ll likely want to perform a full factory reset on your Fitbit. This will reset the device’s software, hopefully solving any software issues, and erase all your saved data to ensure that your privacy is protected.

If it’s your first time doing such a reset on your Fitbit, then the process may hold some mystery for you. If so, continue reading, as we’ve prepared a complete walkthrough to help you factory reset your Fitbit, regardless of which particular version you own.

Factory Reset on a Fitbit Smartwatch

Performing a Factory Reset on your Fitbit Smartwatch by model

Depending on the exact model of Fitbit you have, the process for doing a factory reset will vary to some extent. You can perform a factory reset on your Fitbit by following the appropriate steps for your device model below:

How to factory reset Fitbit Charge 6/Charge 5/Inspire 3/Luxe

From the clock screen, swipe down to access the “Settings” app.
In the “Settings” menu, go to “Device Info”, then select “Clear User Data”.
Follow the on-screen prompts to confirm the action. Your Fitbit will then reboot and display the “Download Fitbit app” message, indicating that the process is complete.

How to factory reset Fitbit Charge 3/Charge 4

Swipe down from the clock screen and open the “Settings” app.
In the “Settings” menu, go to “About”, then select “Clear User Data”.
Follow the on-screen prompts to confirm the action. Your Fitbit will then reboot and display the “Download or update the Fitbit app to set up” message, indicating that the process is complete.

How to factory reset Fitbit Sense/Versa series

From the clock screen, swipe to access apps and go to “Settings”.
In the “Settings” menu, go to “About”, then select “Factory Reset.”
Select “Reset” again to confirm. Your Fitbit will then reboot and display the initial setup message, indicating that the process is complete.

How to factory reset Fitbit Ace 3/Inspire/Inspire 2/Inspire HR

From the clock screen, swipe to go to the “Settings” app.
In the “Settings” menu, select “Clear User Data.”
Follow the on-screen prompt by pressing the screen for 3 seconds. Your Fitbit will then reboot and display the welcome screen, indicating that the process is complete.

How to factory reset Fitbit Ace 2

Plug in your Fitbit via a charging cable.
Open the main menu and go to the “Settings” app.
In the “Settings” menu, select the “Clear User Data” option. Note: Be sure to carry out steps 1 & 2 in order or you may not see this option.
Follow the on-screen prompt, holding the button on the screen for 3 seconds. Your Fitbit will then reboot and take you to the setup screen, meaning the reset is complete.

Factory Reset on other Fitbit Devices

Performing a Factory Reset on other Fitbit Devices

Other than your Fitbit smartwatch, you may also own other Fitbit devices which require a factory reset. If so, you can follow the steps below:

Factory resetting Fitbit Aria smart scales

Remove the batteries from your Fitbit Aria scales.
After waiting approximately 10 seconds, reinsert the batteries. Your device should now be reset.

Factory resetting Fitbit Aria 2 smart scales

Remove the batteries from your Fitbit Aria scales, then press and hold the button above the battery compartment for at least 10 seconds.
While still holding the button, reinsert the batteries, making sure to refit the battery compartment cover securely. Your device should now be reset.

Factory resetting Fitbit Flyer headphones

Press the buttons on the headset in this exact order: Up, Down, Up, Down, Up, Down, Select.
Wait until the white LED light on the display flashes 5 times. The device will turn off, meaning the reset is complete.

That’s all you need to know to factory reset your Fitbit, no matter the specific model you own. If you’ve followed the guide correctly, your device will now be reverted to its factory condition, and any bugs or glitches you were experiencing before should hopefully be solved. Your personal data and custom settings will also have been erased, allowing you to pass it on to someone else or set it up again to resume using it as new.