CCPA Privacy Notice

[Last Modified: March 16, 2023] 

 APPLICABILITY: The California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 effective January 1, 2023 (“CPRA”), any other California privacy laws, and this CCPA Notice apply to visitors, employees, users, applicants for employment, and independent contractors, and others who are California residents (“consumers” or “you”). Any terms defined in the CCPA and CPRA have the same meaning when used in this CCPA Notice.  This CCPA Notice applies to California residents’ Personal Information, which we collect directly or indirectly while using our service or in order to provide our services, or employee and business-to-business Personal Information.  

This CCPA Notice is an integral part of our Privacy Policy, and thus, definitions used herein shall have the same meaning as defined in the Privacy Policy. 

 PART I: A COMPREHENSIVE DESCRIPTION OF THE INFORMATION PRACTICES: 

  1. CATEGORIES OF PERSONAL INFORMATION WE COLLECT 

We collect Personal Information which is defined under the CCPA as any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household or device, all as detailed in the table below.  

Personal Information further includes Sensitive Personal Information (“SPI”) as detailed in the table below.  

Personal Information does not include: Publicly available information that is lawfully made available from government records, that a consumer has otherwise made available to the public; De-identified or aggregated consumer information; Information excluded from the CCPA’s or CPRA’s scope, such as: Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA) and the Driver’s Privacy Protection Act of 1994. 

We have collected the following categories of personal information within the last twelve (12) months: 

Category   Example  Collected 
A. Identifiers.  A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.  Yes: online identifier; Internet Protocol address.  
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).  A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. 

Some personal information included in this category may overlap with other categories. 

Yes: A Name.  
C. Protected classification characteristics under California or federal law.  Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).  No 
D. Commercial information.  Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.   Yes: mobile apps offer subscription, we have the transaction information but the payment is processed by Google Pay and Apple Pay. all commercial actions preformed within online stores checkout website which includes: products purchased, payment methods, added to the cart, price, discount details, taxes paid, delivery details (express or regular) (“Web Purchase Data“) 
E. Biometric information.  Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.  No 
F. Internet or other similar network activity.  Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.  Yes: web browsing data; search engine results page; web pages visited; clicked stream data; content viewed (ad campaign); information about where you viewed the content (“Web Browsing Data”).  
G. Geolocation data.  Physical location, approximate location derived from IP address or movements.   Yes: approximate location derived from IP address.  
H. Sensory data.  Audio, electronic, visual, thermal, olfactory, or similar information.  No 
I. Professional or employment-related information.  Current or past job history or performance evaluations.  No 
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).  Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.  No 

 

K. Inferences drawn from other personal information.  Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.  No 

 

L. Sensitive personal information.  Government-issued identifying numbers, financial account details, genetic data, precise geolocation, race or ethnicity, religious or philosophical beliefs, union membership, mail, email, text messages, biometric data, health data, and sexual orientation or sex life.  No 

 

  1. CATEGORIES OF SOURCES OF PERSONAL INFORMATION  
  • Directly and indirectly from activity on our website: For example, directly from you when you inquire about our Services via our website, or indirectly, we collect your usage data automatically from measurement tools.  
  •  Indirectly from activity using our Services: when you use and engage with any of our Products(as defined in our Terms of Use) we will collect from you the Internet or other similar network activity as detailed above 
  • Directly from you: For example, when you contact us or when you purchase one of our products.  
  • From third-parties: For example, from vendors who assist us in performing services for consumers, internet service providers, data analytics providers, etc.  

 

  1. USE OF PERSONAL INFORMATION 

We may use the Personal Information collected as identified above, for the following purposes: To fulfill or meet the reason you provided the Personal Information (support, respond to a query, etc.); monitor and improve our services; provide the services; marketing our services; analyzing our services and your use of the services and website; respond to law enforcement; or otherwise as detailed in our Privacy Policy 

We will not collect additional categories of personal information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.  

 

  1. DISCLOSURES OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE 

We may disclose your Personal Information to a contractor or service provider for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We further restrict the contractor and service provider from selling or sharing your Personal Information.  In the preceding twelve (12) months, we disclosed the following categories of Personal Information for a business purpose:  

 

  Category (corresponding with the table above)  Category of Recipient   Business Purpose  
1  Category A 

Category B 

Category D 

Category F 

Category G 

Cloud computing and storage vendors.  Storage, hosting.  
2  Government Entities/ Law Enforcement  Subject to a law request  
3  operating systems  Operating the services  
4  Category A 

Category D 

Category F 

Category G 

analysis providers; security service providers  Providing analytic data on the use of our services for internal purposes; 
5  Measurement and reporting 
6  Debugging, security, fraud prevention. 
7  development and optimization 
8  Category A 

Category B 

 

Customer support providers. Affiliated companies.   Customer and technical support 
9  Category D 

Category F 

 

Affiliated Companies   Providing the services 

 

  1. SALE OR SHARE OF PERSONAL INFORMATION  

 

In the preceding twelve (12) months, we didn’t “sell” or “share” any Personal Information.  

 

We sell marketing insights and behavior segments (as detailed below) that are based on aggregated non-identifying Web Browsing Data (CATEGORY F) and aggregated non-identifying Web Purchase Data (CATEGORY D). The aggregated non-identifying Web Browsing Data and Web Purchase Data is collected from our products (as defined in our Privacy Policy), which collect, upon your consent, your Web Browsing Data and Web Purchase Data.  

 

Depending on our customers’ needs, from this filtered and aggregated Web Browsing Data and Web Purchase Data we create marketing insights that show how ads and web pages are viewed and whether and when they are clicked, behavior segments and modules that demonstrate website and app engagement, eCommerce trends, etc. (collectively “Insights”). These Insights are sold to customers for commercial purposes. These customers include companies active in the advertising and marketing sector such as data analytics, market measurement and marketing companies, as well as brands, eCommerce vendors.  

 

As the Insights do not include any Personal Information and are based on completely aggregated data which does not able to identify an individual, thus, they do not fall to the CCPA scope as detailed in Section A above and is not defined as a “sale” or “share”.  

You can opt-out from sharing the Web Browsing Data and Web Purchase Data at any time through the App settings. 

 

  1. CHILDREN UNDER AGE 16 

We do not knowingly collect information from children under the age of 16. 

 

  1. DATA RETENTION 

The retention periods are determined according to the following criteria: 

  1. For as long as it remains necessary in order to achieve the purpose for which the Personal Information was initially processed. For example: if you contacted us, we will retain your contact information at least until we will address your inquiry. 
  1. To comply with our regulatory obligations.  
  1. To resolve a claim we might have or a dispute with you, including any legal proceeding between us, until such dispute will be resolved, and following, if we find it necessary, in accordance with applicable statutory limitation periods. 

Please note that except as required by applicable law, we will not be obligated to retain your data for any particular period, and we may delete it for any reason and at any time, without providing you with prior notice if our intention to do so. 

Online identifiers are usually kept for a few days. Other information usually will not be retained for more than 24-months.  

When we destroy your Personal Information, we do so in a way that prevents that information from being restored or reconstructed. 

 

PART II: EXPLANATION OF YOUR RIGHTS UNDER THE CCPA AND HOW TO EXERCISE THEM 

  1. YOUR RIGHTS UNDER THE CCPA  

If you are a California resident, you may exercise certain privacy rights related to your Personal Information. You may exercise these rights free of charge except as otherwise permitted under applicable law. We may limit our response to your exercise of these privacy rights as permitted under applicable law, all as detailed herein and in the Data Subject Request Form available here: 

California Privacy Right  Details  
The right to know what Personal Information the business has collected.   The right to know what Personal Information the business has collected about the consumer, including the categories of personal information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom the business discloses Personal Information, and the specific pieces of Personal Information the business has collected about the consumer. 
Deletion Rights.  The right to delete Personal Information that the business has collected from the consumer, subject to certain exceptions.  
Correct Inaccurate Information  The right to correct inaccurate Personal Information that a business maintains about a consumer 
Opt-Out of Sharing as part of our cross-context behavioral advertising and Insights  You have the right to opt-out of the “sharing” of your personal information for cross-context behavioral advertising or for the Insights we provide 
Opt-out from selling   the right to opt-out of the sale or sharing of Personal Information by the business 
Limit the Use or Disclosure of SPI  Under certain circumstances, If the business uses or discloses SPI , the right to limit the use or disclosure of SPI by the business.  
Opt-Out of the Use of Automated Decision Making  In certain circumstances, you have the right to opt-out of the use of automated decision making in relation to your Personal Information.  
Non-Discrimination  The right not to receive discriminatory treatment by the business for the exercise of privacy rights conferred by the CCPA, including an employee’s, applicants, or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights, denying a consumer goods or services, charging different prices or rates for goods or services, providing you a different level or quality of goods or services, etc. We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by your Personal Information. 
Data Portability  You may request to receive a copy of your Personal Information, including specific pieces of Personal Information, including, where applicable, to obtain a copy of the Personal Information you provided to us in a portable format. 

 

To learn more about your California privacy rights, please visit https://oag.ca.gov/privacy/ccpa. 

  1. HOW CAN YOU EXERCISE THE RIGHTS? 

 

You may opt out of Sharing Personal Information by follow the Opt-out instructions detailed in our Do not Sell option on our website.  

You may opt out of Selling Personal Information by follow the Opt-out from the App settings.  

We also are able to affirmatively the Global Privacy Control preference.  

Opt-Out through Industry Consumer-Choice Platforms.  Finally, you can make choices about data collection for certain companies which participate in such tools, by visiting an industry consumer-choice platform, such as the NAI or DAA. 

Otherwise please submit a request to exercise your rights using the Data Subject Request Form available here and sending the form to privacy@urban-vpn.com 

The Instructions for submitting, the general description of the process, verification requirements, when applicable, including any information the consumer or employee must provide are all detailed in the Data Subject Request Form available here 

 

  1. AUTHORIZED AGENTS  

“Authorized agents” may submit opt out requests on a consumer’s behalf. If you have elected to use an authorized agent, or if you are an authorized agent who would like to submit requests on behalf of a consumer, the following procedures will be required prior to acceptance of any requests by an authorized agent on behalf of a California consumer. Usually, we will accept requests from qualified third parties on behalf of other consumers, regardless of either the consumer or the authorized agent’s state of residence, provided that the third party successfully completes the following qualification procedures: 

  1. When a consumer uses an authorized agent to submit a request to know or a request to delete, a business may require that the consumer do the following: 
  1. Provide the authorized agent signed permission to do so or power of attorney.  
  1. Verify their own identity directly with the business. 
  1. Directly confirm with the business that they provided the authorized agent permission to submit the request. 
  1. A business may deny a request from an authorized agent that does not submit proof that they have been authorized by the consumer to act on their behalf. 
  1. Notice of Financial Incentive 

Option A: We do not offer financial incentives to consumers for providing Personal Information. 

Option B: our freemium users may enjoy our full VPN services by allowing us use the web browsing data in an aggregated anonymized matter as part of the Insights.  

CONTACT US:  

If you have any questions or concerns regarding privacy issues, or if you wish to be provided with any other information related to our privacy practices, please contact us at: 

Urban Cyber Security Inc. 

501 Fifth Avenue, New York, NY, 10036. 

You can also contact our privacy team at: privacy@urban-vpn.com. 

 

UPDATES: 

This notice was last updated on March 16, 2023. As required under the CCPA, we will update our CCPA Notice every 12 months. The last revision date will be reflected in the “Last Modified” heading at the top of this Privacy Policy. 

 

PART III: OTHER CALIFORNIA OBLIGATIONS  

Do Not Track Settings: Cal. Bus. And Prof. Code Section 22575 also requires us to notify you how we deal with the “Do Not Track” settings in your browser. As of the effective date listed above, there is no commonly accepted response for Do Not Track signals initiated by browsers. Therefore, we so not respond to the Do Not Track settings. Do Not Track is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit: www.donottrack.us 

California’s “Shine the Light” law (Civil Code Section § 1798.83): permits employees that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us the Data Subject Request Form available here. 

 

 

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